Employment Opportunities

Posted 2/27/2023

Program & Guests Supervisor

This is a part-time, hourly position Friday, Saturday, and Sunday from 9AM – 5PM

The Program & Guests Supervisor is an integral member of the Cradle of Aviation Museum team maintaining exemplary customer service skills among Museum visitors, managing team members reporting for weekend assignments, and fulfilling Museum education programs including but not limited to: birthday parties, scouts, family programs, and theater operations. Ideal candidates are personable, organized, and possess excellent communication skills. 

Main Responsibilities:
The Program & Guests Supervisor offers both guidance and support to the Museum Experience and Museum Education team to ensure weekend operations run successfully. This person will ensure team is adequately trained on education classes, manage family and weekend program materials, assist with customer service needs, manage roles and assignments of Junior Docents, and be capable of “filling-in” in areas of operations. Ideal candidates will be self-starters, enthusiastic, and have experience working with children. 

• Train part-time team on education programs including birthday parties, scout and family program 
• Lead fun, enthusiastic STEM based classes for students in grades K – 9 
• Participate in Museum training including Customer Service, Altru, etc. 
• Ability to perform functions of Museum Experience Associates such as the theater, Box Office, and Store 
• Maintain a safe environment for our visitors including health and safety protocols 
• Manage customer services needs with professionalism and respect 
• Maintain up-to-date knowledge of the Museum’s offerings and programs 
• Manage program materials 
• Develop interactive activities and programs for Museum visitors 
• Uphold good communication with all other team members; coordinate coverage throughout shifts as needed 
• Adhere to Museum policies and procedures 
• Other duties as assigned

The Program and Guests Supervisor will have the option receive off two weekend days per month as mutually agreed based on Museum scheduling.

Qualifications and Experience 

• High school or higher education
• Punctuality and attendance are required for all shifts
• CPR/AED certification a plus
• Strong problem-solving skills
• Excellent communication skills and strong interpersonal skills
• Experience managing a team preferred
• Flexible - ability to adapt to the needs of the Museum, event, or program
• Capable of completing moderate physical demands up to 25 lbs
• Ability to stand for long periods
• Must be able to work weekends and select holidays

Uniform / Dress Code 

The Museum provides uniform shirts and an ID badge

Please email your cover letter and resume to hr@cradleofaviation.org

Posted 5/2/2022

Role: Museum Educator

Job Type: Part-time, $16.00 - $18.00 per hour

General Description:

The position includes responsibility for teaching and conducting education programs to school groups, outreach services and leading birthday parties. The employee reports to the Director of Education. This is a part-time position of 15-25 hours per week with some evening or weekend work required as educational programs dictate.

Educator Responsibilities:

The employee is responsible for teaching aviation, space exploration and related topics to the public in a variety of settings. In that regard, the employee attends training sessions in order to utilize the lesson plans and incorporate hands-on objects prepared for these programs; makes suggestions for the modification of lesson plans where necessary; participates in the research and development of lesson plans for new programs; exhibits flexibility to adapt subject matter to different age groups; obtains and organizes educational materials and supplies.

The employee conducts tours of the museum for school groups, youth birthday parties and occasionally for groups of teachers, seniors and other groups. In that regard, the employee must become knowledgeable of all exhibits in the museum galleries and, if necessary, be able to focus on different galleries of the museum depending upon the age and interests of the group.

The employee will be called upon to lead activities with the general public during public programs along with outreach services offsite as needed.

With respect to all programs and activities, the employee will maintain a commitment to accuracy of information and emphasize positive, personal interactions with all visitors.

Essential Requirements:

· The ideal candidate will have a high school diploma or general education degree (GED);

· One or more years related experience and/or training; or equivalent combination of education and experience.

· Candidate must pass a background check

· Ability to work weekends, holidays, and evenings as necessary if required.

· Enthusiastic and charismatic ability to teach children.

· Good public speaking skills.

· Ability and willingness to engage in positive personal interaction with all visitors, strong customer service skills

· Dependable and punctual.

· Experience in teaching or interacting with elementary school students preferred.

Work Environment:

General museum environment, sometimes required to travel to schools or offsite locations to teach programs

Frequent standing, walking, bending, and climbing stairs with the occasional lift of light loads (10 lbs)

The Museum provides a uniform shirt and an ID badge

Face masks are mandatory for the foreseeable future for the duration of every shift.

COVID vaccination required

Please email your cover letter and resume to hr@cradleofaviation.org