The Cradle of Aviation Museum Store seeks a highly driven, enthusiastic, and reliable Lead Store Associate to join our growing Retail department. The Lead Associate will primarily be responsible for the weekend operations of the Museum Store as directed by the Store Manager. This role will be responsible for opening and closing, overseeing all registers, providing exceptional customer service, upselling and demoing product, assisting with inventory work, supervising staff and/or volunteers, daily cleaning of store displays, and restocking. Must be trustworthy, have a positive attitude, team-focused and a good independent worker, punctual, and ready to have fun in a museum retail environment!

The Museum Associate is a cross trained position, acting as an important part of the visitor experience at the Cradle of Aviation Museum. The ideal candidate should be well rounded and organized; must possess excellent communicative, interpersonal, and computer skills, with the ability to juggle multiple and diverse assignments. They will have experience working in a cultural institution, or proven success in a customer service role. Areas of cross training include theater, store, events, facilities, box office, and education. Cross training will give the associate flexibility, versatility and growth potential. Museum Associates are the primary team members who first greet and welcome all visitors, setting the stage for the guests experience, providing accurate event information, selling admissions at the box office, merchandise in the store, conducting educational demos, helping with museum events, directing guests and answering general inquiries. They are the jack of all trades for the guest experience.