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Museum Store Manager

Department: Retail Operations
Reports to: Deputy Director
Salary: hourly pay + benefits
Full Time/Part Time: Full Time 40 hrs per week,

Position Summary:

Primarily responsible for the operation of the Cradle of Aviation Museum store include purchasing, processing (pricing, updating inventory, displaying), online store, shipping and handling, accounts payable, supervision of museum store associates and store volunteers, sales, visual merchandising, marketing store, and product development.

Essential Functions:

· With guidance from other staff members and volunteers, studies all Cradle exhibitions and permanent collection along with Education happenings and special events in order to purchase supporting educational/event/history-related merchandise in line with the museums mission

· Through established procedures, orders and receives inventory, processes, and prices, displays all.

· Prepares Purchase orders and check requests for payments to vendors.

· Works closely with the Finance department while also maintaining and analyzes financial records relevant to the shop's operation.

· Ensures that the Museum Stores operations meet or exceeds all cash handling requirements and best practices, including weekly deposits

· Daily cleaning of museum store displays, inventory items, and daily cashiering procedures.

· Managing all inventory control on a daily basis to protect against theft, loss, and damage.

· Studies ways to market the shop and increase museum attendance.

· Develops and maintains an on-line store for the Museum

· Receives, processes, and ships sales through the internet and phone

· Greets and assists visitors to the museum and the shop

· Works with the volunteer department in recruiting museum store volunteers, Attends docent training when needed

· Participates in regional and national meetings of Museum Store Association when museum is financially able to provide.

· Works with other members of Business and Finance to ensure store complies with Business Income financial policies.

· Attends merchandise markets when possible and works with vendors.

· Train, Evaluate, Supervise and schedule all museum store associates and volunteers

· Conducts quarterly cycle counts and two inventories per year in the months of Dec and June,

· Compiles and produces profit/loss statements based on inventory for organization’s annual audit.

· Writes summary for annual report to give to The director of Business and Finance

· Tracks Museum and store visitation and prepares monthly report for the Deputy Director.

· participate in special events, openings, book signings, etc. where the Museum Store needs to have a presence

· Organization of records and digital file maintenance required for vendor and inventory etc

· Produces a Marketing and sales plan based on sales reports in the POS system Altru

· Must become knowledgeable of Point of Sale system -Altru, for ordering, reporting, inventory, opening and closing procedures

Qualifications/Education:

· High school diploma

· Minimum of four years experience in a retail environment and managerial position.

· Working nights/weekends/ and holidays a must for special events and museum happenings as needed

· strong computer skills and knowledge about Microsoft Word, outlook, and Excel, knowledge of Blackbaud Altru a plus

Physical Demands/Work Environment:

The work environment for this position is in a typical store setting with periods of standing, walking, cashiering and administrative work sitting at a computer. This position requires climbing ladders for merchandising, and lifting of boxes (average 30 lbs) for inventory and shipping etc.


Bilingual Education Coordinator
Cradle of Aviation Museum

This is a full-time salaried position.

The Cradle of Aviation Museum seeks an enthusiastic self-starter and organized Education Coordinator to plan, develop, and teach high quality education programs for Pre-K – 12 students, scouts, and the general public in both English and Spanish. Programs include weekend and evenings STEM workshops, outreach events, and field trip classes at the museum. The employee will report to the Education Director.

Education Coordinator Responsibilities

The Education Coordinator will assist the Education Director incorporate the collection, the exhibitions, galleries, current events, timelines, facts, and core curriculum standards into all written material and activities. Some of the duties include, but not limited to -

  • Prepare, research, practice and present new programs for the Education Director.
  • Attend, coordinate, train, evaluate and substitute for part-time teachers and docents.
  • Inspire and excited students and visitors about STEM by facilitating a conducive learning environment for all participants to further our museum mission.
  • Find, prepare and order education materials necessary for programs.
  • Managing, training, and evaluating interns, part-time museum educators, and docents.
  • Maintain the education collection, storage areas and classrooms.
  • Oversee administrative aspects of the department including producing statistics, tracking event attendance, monitoring staffing scheduling, and responding to public inquiries.
  • Represent the museum at appropriate events and conferences.
  • Understand curriculum requirements and remain current with teaching techniques.
  • Seek and apply for funding opportunities.

These processes will be done using a team approach with museum departments including the following: development, marketing, finance, programs, Directorial, visitor and guest services.

Qualifications and Experience

Undergraduate or Master’s Degree in one of the following: museum studies, education, history, science, technology, aerospace or equivalent life experience in one or more of these areas.

  • Strong public speaking skills.
  • Familiarity with Microsoft Office Suite and comfortable learning new software programs.
  • Willingness to work flexibly in regard to scheduling and implementing programs.
  • Experience in working with elementary aged students preferred.
  • Bilingual (English/Spanish) required.
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